Terms & Privacy
TERMS AND CONDITIONS
Welcome to the website (“Site”) of SERMODUS Limited (“SERMODUS”). By continuing to another part of the “Site” we understand you accept and agree to our terms and conditions (“Terms and Conditions”). Please read them before proceeding to any other page. If you do not want to accept them, please do not visit any other part of the “Site”.
Please read our Privacy Policy below that has been made to provide you the information necessary in relation to your privacy and to protect the owners of any intellectual property on the Site.
The copyright in material on the “Site” is either owned by or licenced to SERMODUS. It has been posted for information and entertainment purposes. We sincerely hope you enjoy it. No licence however is granted to you or anyone in any of the material on the Site for any purpose other than your strict personal and non-commercial use without our explicit consent. No rights are granted for you to be able to share or transmit any of the material to anyone whomsoever and there could be an infringement of the intellectual property in our “Site” and the materials. No warranties are given in relation to the copyright material on the “Site”, save that you will not infringe any third-party copyright by accessing it in accordance with these Terms and Conditions. It is agreed that you will not remove or alter any data posted on the “Site”. The appearance or absence of product, services, companies, organisations, home pages or other websites on “Site” does not imply any endorsement on our behalf. All rights not expressly granted herein are reserved by SERMODUS.
Any violation of the Terms and Conditions means that SERMODUS may without notice withdraw your access to the “Site”. You may as well request for your details to be removed from the “Site” and to receive no further information from or access to the Site.
You agree as well not to use the Site to do anything against the law, misleading, malicious, or discriminatory or that could disable, or impair the proper working or appearance of the Site or alter any material on the Site. You are not authorized to create a link to the Site without our written express consent. We reserve the right to remove material placed on including links to other sites at its discretion.
SERMODUS reasonably endeavours to make sure that any information, data, and all of the materials on the Site are accurate but we are however unavailable to provide warranties as to their accuracy.
SERMODUS will endeavour to keep the Site up, accurate, bug-free, and safe, but any use is of course at your own risk. SERMODUS provides the Site as is without any express or implied warranties including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement. As well we cannot guarantee that it will always be safe, secure, or error-free or that it will always function without disruptions, delays, or imperfections. We are not responsible for the actions, content, information, or data of third parties, or correspondence between them. You release us from any claims and damages, arising out of or in any way connected with any claim you have against any such third parties. We will not be liable to you for any lost profits or other consequential, special, indirect, or incidental damages arising out of or in connection with this statement or the Site and in any event the maximum damages and/or liability arising in relation to our site will be £10.
SERMODUS reserves the right to change the Terms and Conditions and will post a notice to the effect they have been amended. By continuing to use the Site after the date of the change you accept and agree to the new terms. If you do not want to accept them you must no longer visit the Site.
From time to time this website may also include links to other websites. These links are provided in order to enhance the interest of featured content and are not intended to signify that we endorse or otherwise warrants or have any responsibility for the content of linked websites. SERMODUS is not liable nor responsible for the contents of other websites or home pages which are linked to the Site.
These terms and conditions shall be governed by and construed in accordance with the laws of England. You agree to submit to the exclusive jurisdiction of the English courts. You are responsible for compliance with any applicable laws of the country from which you are accessing the Site.
PRIVACY POLICY
This privacy policy applies between you, as the user of this website, and SERMODUS, the owner and provider of this website. We are committed to protecting and respecting your privacy. This privacy policy applies to our use of any and all data collected by us or provided by you in relation to your use of the website.
This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.sermodus.com you are accepting and consenting to the practices described in this policy.
For the purpose of the General Data Protection Regulation 2016/679 (GDPR) and the Data Protection Act 1998 (the Act), the data controller is SERMODUS of Lynton House. Station Approach. Woking. Surrey GU22 7PU England.
Any queries regarding this privacy policy should be emailed to the attention of Data Protection Officer at director@sermodus.co.uk.
SOURCE OF PERSONAL DATA
We process personal data that we obtain from visits to our website and, within the context of any contact established with or by us.
CATEGORIES OF INFORMATION WE MAY COLLECT FROM YOU
When you visit our website and do not register or otherwise transmit any information to us, the only data collected is the personal data transmitted by your browser. When you visit our website, the following data is collected for technical purposes to ensure stability and security as well for a better viewing experience:
• Your internet protocol address,
• Date, time and duration of your visit,
• Content of the requirement (specific page),
• Access status/http status code,
• The respective data volume transferred,
• Website sending the requirement,
• Your browser,
• Your operating system.
These data serve internal statistical purposes only.
ADDITIONAL FUNCTIONS OF THE WEBSITE
When you contact us by email, the information you provide such as your first and last name, email address, the name and address of the organisation you work for or represent, as well as your phone number will be stored by us to be able to attend any request. The information collected in this context will be erased when storage is no longer required, or processing will be restricted to a statutory archiving period.
PURPOSE AND LEGAL BASIS FOR PROCESING
We process your personal data in compliance with the respective applicable statutory data protection provisions. Processing shall be lawful if at least one of the following conditions is met:
• Consent Article 6.1 of the GDPR:
Processing of personal data is lawful once consent to processing for specified purpose/es is provided (e.g., processing of your request, use of the data for communication purposes). Your consent may be withdrawn at any time and effective for the future. This is as well applicable to withdrawing of declarations of consent given to us before the application of the GDPR, i.e. before 25 May 2018.
• Contractual obligations Article 6.1.b of the GDPR
We process personal data to meet our contractual obligations or to carry out requested precontractual measures. The purposes of the processing activities in this case result mainly from your request.
• Statutory requirements Article 6.1.c of the GDPR:
Sermodus is required to comply with various legal obligations These include, among others legal storage, controlling and notification obligations requirements under commercial and tax law. Legitimate Interest Article 6.1.f of the GDPR: When it is necessary, your data will be processed beyond the actual performance of the contract to protect legitimate interests of us or of third parties. Examples: ▪ Establishment of legal claims and defences in legal disputes, ▪ For IT security and IT operation purposes, ▪ Analysis and improvement of use of our website.
COOKIES
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and allows us to improve our site.
Sermodus website only uses strictly necessary cookies. Essential cookies are small data files sent from a website’s server to your web browser stored on your device for the duration of your session and are strictly necessary to make a website operational. While consent is not essential, we do want you to understand what they do and why they are necessary. Their purpose can vary, but they are often used to customize a website, navigate through a website, Improve user experience, among others.
USES MADE OF THE INFORMATION
We use information held about you in the following ways:
Information you give to us
We will use this information:
• To carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us.
• To provide you with information about the services we offer.
• To notify you about changes to our service.
• To ensure that content from our site is presented in the most effective manner for you and for your computer. Information we collect about you: We will use this information:
• To administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes.
• To improve our site to ensure that content is presented in the most effective manner for you and for your computer.
• To allow you to participate in any potential interactive features of our service, when you choose to do so;
• As part of our efforts to keep our site safe and secure.
Information we receive from other sources:
We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).
DISCLOSURE OF YOUR INFORMATION:
We only share your personal information with any member within our group.
We may share your information with selected third parties including:
• Business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you.
• Analytics and search engine providers that assist us in the improvement and optimisation of our site. We may disclose your personal information to third parties:
• In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
• If SERMODUS is substantially acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
• If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use; or to protect the rights, property, or safety of SERMODUS, our customers, or others.
DETERMENING HOW LONG WE STORE YOUR DATA
The data is generally stored in pursuant to statutory rules on processing activities and in consideration to statutory storage periods. Data is only processed for the purposes to which we are entitled and for as long as the data are needed for such purposes. Once the data is no longer necessary to fulfil the purpose or statutory obligations, it will usually be eliminated unless there it is a temporarily or possibly restricted
– such as when further processing is required for the following purposes:
• Meeting archiving obligations where the storage and documentation periods are usually 10 years.
• Preserving evidence within the context of the statutory obligations and expiration provisions.
DATA SAFETY AND HOW WE PROTECT YOUR DATA
Your personal data will be stored and processed on our computers. We take the protection of your data very seriously and that is why in compliance with article 32, GDPR as well as applicable statutes among the physical, electronic, and process-technical safety measures among others, firewalls and data encryption are used to protect our computers. As well we keep any data in paper formats safe in our offices as well as access is only possible by our employees or directors.
Having said that as is logical unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. However you can rest assured that once we have received your, we will use strict procedures and security features to try to prevent unauthorised access.
YOUR RIGHTS
You have the right to:
• Access your personal data by making a subject access request (SAR) according to Article 15 GDPR
• Rectification, erasure, or restriction of your personal data where this is justified according to Article 16, 17 and 18 GDPR
• Object the processing of your personal data where this is justified as per Article 21 GDPR
• Data portability, i.e. request the transfer of your personal data to another party Article 20 GDPR
• Lodge a complaint with a supervisory authority about our processing of your personal data (Information Commissioner’s Office in the case of the UK) Article 77 GDPR
You have a right of to your information free of charge, if the request is manifestly unfounded or excessive, we reserve the right to charge a fee or refuse to comply with the request.
These rights may sometimes be limited or apply differently, for example if you ask us to delete information which we are required by law to keep or have compelling legitimate interest in keeping.
CHANGES TO POLICY
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our privacy policy.